1.1
  • Customer service4 votes
  • Product3 votes
  • No help1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 15
  • Utility
  • Glenside, Pennsylvania
  • Generator
  • 228
  • REVIEW RATING 4/5

Generac ran advertisements offering a free 5 year extended warranty and parts with a free wirless Remote Monitor. This advertisement can also be found on their website. I had a certified Generac dealer install my Generac standby generator. When I called Generac about the free warranty - I was told that I did not qualify!!! I feel this is false advertising on Generac's part and I would avoid a... Read more

Was this review helpful? 1 1

  • Jan 14
  • Utility
  • Generac 8Hwh
  • 121
  • REVIEW RATING 4/5

Purchased a Generac 8kwh in September of 2013. Had only 12 hours on it in over a year. Never worked, still isn't working, keeps being repaired but to no avail. Call customer service, got a case number, have made a minimum of 40 calls. Director will not extend the courtesy of answering my calls. It was so bad that they even extended my warranty. The unit sits there and cannot be used. Have... Read more

Was this review helpful? 2 0

  • Jan 13
  • Utility
  • Florence, Arizona
  • Generator 5870
  • 1
  • 1
  • 114
  • REVIEW RATING 5/5

We have been told that the plunger doesn't work in the gas line they come out and start it next time it is cold it does not start. So now I 'm going to have to pay them to put a new plunger on it. This has been going on for two years with many other 8kw's as the service man told us he had 40 calls last year and some this year already. Just so you know this generator is in Illinois I'm in az. For... Read more

Was this review helpful? 4 0

  • Jan 05
  • Utility
  • Florence, South Carolina
  • Generac Guardian
  • 1
  • 1
  • 173
  • REVIEW RATING 4/5

Generac Guardian Gen is 6 yrs old but actually used 2 hours. Monthly exercised and maintained. Stator bad. Told best to junk unit. Not happy. Will not deal with Generac again. Unit out of weather. Natural gas. Had two different svc companies tell me same thing. Motor works fine. Will not generate electricity. Will be pain to get out of location. 2 hours actual use during thunderstorm. Only... Read more

Was this review helpful? 3 0

  • Dec 29, 2014
  • Utility
  • West Palm Beach, Florida
  • Emergency Generator
  • 245
  • REVIEW RATING 5/5

Purchased 25 kW generator for 21000.- 4 years ago - never worked properly when needed ( oil leaking, not enough oil, battery too low etc. etc. ) 4 month ago the service men discovert the engine blew up ( cast iron parts on the floor ) - when inquireing as to how this can even happen no one had an answer ( incl. the local generac distributer ) - as well when calling generac's corp office - would... Read more

Was this review helpful? 3 0

  • Dec 28, 2014
  • Utility
  • North Carolina, United States
  • Generac 10 Kw Unit
  • 491
  • REVIEW RATING 5/5

I purchased a Generac Centurian 10Kw standby generator from Lowes Home Improvement in January, 2011. Lowes delivered it and it was installed by a licensed electrician who followed the installation guidelines provided upon delivery. It has been maintained by the owners manual for oil changes, filter changes, etc. In addition, a Generac authorized service dealer has done ALL repairs to date. 1)... Read more

Was this review helpful? 3 0

  • Dec 16, 2014
  • Utility
  • Pekin, Illinois
  • Engine
  • 194
  • REVIEW RATING 5/5

the generac engine on my dixie chopper blew up after only 568 hours, in comparision with industry average 2000 hours low end 5000 hours high end. talking to a dixie chopper rep. at a lawn & garden expo in louisville,ky. they had a lot of valve problems that proved to be very costly to the company, they were the only mower company to use generac engines and no longer use them. (really need to... Read more

Was this review helpful? 2 0

  • Dec 14, 2014
  • Utility
  • Manchester, New Hampshire
  • Generator
  • 295
  • REVIEW RATING 5/5

Bought a Generac generator 3 years ago. Started it from time to time but no heavy usage. Just needed it for a recent outage. Ran 5 hours and stopped. My neighbor who works on small engines took it apart and found that the part that hold the lifter in place broke because a retaining pin fell out. I purchased a new head and the design has been changed so that wont happen again. So obviously, this... Read more

Was this review helpful? 2 1

  • Dec 09, 2014
  • Utility
  • Saint George, Maine
  • Generac Guardian Generator
  • 845
  • REVIEW RATING 5/5

In early November, a Nor'Easter knocked out power in midcoast Maine for three days. When the power went out, my seven-year-old Generac Guardian 13K LP standby generator kicked on. A half hour later, surge protectors throughout the house popped and my AV receiver began burning. I ran outside and shut the generator down. An authorized repair technician came by several days later, started the... Read more

Was this review helpful? 3 1

  • Dec 08, 2014
  • Equipment
  • Trenton, New Jersey
  • Generator
  • 383
  • REVIEW RATING 5/5

bought brand new from factory authorized sales store, grainger. The store was great and I would but from them again. The generator, not so much. I had it for a year wihtout even putting oil or gas in it. Finally needed to use it, put in the required oil, fresh gas, ran for 3 minutes, then died. Could not get it restarted. Drained the gas, changed the oil and no luck. This company has the... Read more

Was this review helpful? 2 0

Had an experience with Generac?

Write a review

More results for "generac"

Product Results

Tag Results

Company Results

 
×
You are reading about Generac.
Filing a new complaint about
×