Generac Complaints and Reviews

1.1
  • Machine1 votes
  • Customer service6 votes
  • No help3 votes
  • Product3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 10
  • Installers
  • Bronx, New York
  • Standby Generator
  • 136
  • REVIEW RATING 4/5

I called Generac for a generator (standby) and was referred to Laurelton Electric in July 2014 . I was doing so because my elderly dad was going to be at home part of the week alone since i am in DC part of the week working. That is where the trouble begin. They took a 3000 down payment and that was a mistake. The owner calls and says I have a bigger one and will charge extra so i agreed to... Read more

Was this review helpful? 1 0
  • From mobile
  • Generac
  • Apr 06
  • by anonymous
  • #618435

Terrible product. Will not start in cold. Lack of company support and company will come up with fix for frost issue in Michigan winters. Add comment

  • Mar 31
  • Installers
  • Advertisement
  • 165
  • REVIEW RATING 4/5

After seeing a Generac ad on TV, I called Generac . They referred me to a dealer who is almost 100 miles away. In home acessment was done, but rep but could not answer major questions, and knew absolutely nothing about LP hookup. Handed off to another person in company who resolved some issues over the phone, then suddenly sent me an email saying he could no longer help me. Called a second dealer... Read more

Was this review helpful? 1 0

  • Mar 28
  • Appliances and Electronics
  • Danville, West Virginia
  • Generac Pressure Washer
  • 93
  • REVIEW RATING 4/5

I can't believe this!! I purchased a Generac Pressure washer from SAMS.. And it didn't have a Detergent tank in the box. I called Generac So called customer service.. And Spoke with Rebecca. She told me that the pressure washer was supposed to come with a Detergent tank and they would send it out as soon as possible... Then a week and half later I still hadn't received it, I called back to see if... Read more

Was this review helpful? 1 0

  • Mar 14
  • Utility
  • Brooklyn, New York
  • Generator
  • 310
  • REVIEW RATING 5/5

Why I would never ever do business with Generac again. I tried to purchase a generator Oct.2014. They gave my information to one of there contractors, because you can't buy directly from them. Laurelton electric (this is the most unprofessional ,disrespectful group of thugs,I felt like I was in bad episode of the sopranos) is the name of the contractors. Just simply horrible people.... Read more

Was this review helpful? 4 3
  • From mobile
  • Generac
  • Feb 25
  • by anonymous
  • #600469

Don't count on being there when you need it. We have 17kw that tests itself once a week, had to purchase additional oil warmth .. It may be fine other than wind , cold , snow. Very delicate , very expensive, and very useless Add comment

  • Feb 23
  • Utility
  • Alliance, Ohio
  • Generator Gp6500
  • 403
  • REVIEW RATING 5/5

Want Junk, Buy Generac!! Bought a gp6500 used it one whole hot week on a primitive camp trip. It was a year and 2 days old when i went on same trip. Didnt need it on monday. Started it up on tuesday to cool my camper. About 5 minutes later it sounded like some threw a pop can in a blender. Immediately because it was in middle of july and hotter then blue blazes i immediately called generac... Read more

Was this review helpful? 2 0
  • From mobile
  • Generac
  • Feb 19
  • by anonymous
  • #597540

In the trade we calls these Generjunk! Add comment

  • Feb 16
  • Utility
  • Walpole, New Hampshire
  • Generator
  • 333
  • REVIEW RATING 5/5

Since 2010 we have gone through one controller,and three starters. Went off warranty and got nailed for the latest starter. Called company and got a case number. Then told I needed a weather kit installed because I of where i live. Told they would provide the kit as a concession but I would have to pay cost of install (still fighting about who will pay bill). After install of kit generator... Read more

Was this review helpful? 2 0

  • Feb 12
  • Utility
  • Madoc, Ontario
  • Generac Xt8000E
  • 351
  • REVIEW RATING 5/5

Buyer be aware - recent power outage - used the Generac XT8000E via generlink-- over current caused by Generator - melted one surge protector blew two others . blew out Xbox power source , two light bulbs blew and literally SMOKED my computer (almost caught fire) -my electrican, an Electrical engineer and Generlink all agree the Generator was at fault - Generac tested it on 4500 watt load bank -... Read more

Was this review helpful? 0 2

Had an experience with Generac?

Write a review
Did not find what you were looking for?
 
×
You are reading about Generac.
Filing a new complaint about
×