365 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Purchased this from Lowes last year. Home Generator.

After finally getting propane company to set us a tank,4 months of begging now waiting for contracter to finish installing it. Has never run yet,parts keeps tearing up. Contractor already paid too. Customer service its lousy to say the least.

Hey Generac,get your stuff together and make this product better!!Dont know how you keep selling this product and its *** Contractor did install pad to set this on, shifted and sunk within a week. We went a bought landscaping timbers and rock to rebuild it ourselves. Geez. Such a *** experience with sells and contractors feel like rolling unit downhill and raccons could have the unit to build in.This has been an aggravation no customer should have to deal with.Now contractor says hes waiting on parts from Generac??

Three weeks? Oh really? Dont know if contractor knows about internet and ordering.If power goes out we go back to pioneer days and we do it well. Why did I think this big company was reliable??

People wise up dont buy this.

Sells should really fall if you would read reviews. Now Generac CEO get this CO> to do better.!!Shame on you.!!!!!!!!

Reason of review: All the above.!!!.

Monetary Loss: $7200.

Preferred solution: Let the company propose a solution.

Generac Power Systems Cons: Whole experience.

Location: Levelland, Texas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

You should have used a certified Generac installer, you wouldn't be looking at the problems you're having. No I don't work for them or am I a spokes person for the company. I'm just a knowledgeable end user that understands why owners have such a hard time with warranty issues.

Generac Power Systems Reviews

  1. 130 reviews
  2. 31 reviews
  3. 14 reviews
  4. 3 reviews
  5. 11 reviews
Generac Power Systems reviews